Head of Finance Operations, Hospitality and Leisure, London/Bristol, 85-95k
About the Role
A leading international Leisure and Hospitality company is seeking a highly skilled and driven Head of Finance Operations to lead a team of ~25 across Accounts Payable, Accounts Receivable, Credit Control, Systems Administration, and Process Improvement. You'll ensure smooth transactional finance, robust controls, and operational excellence across a group of 59 entities in 9 countries.
This role plays a critical part in driving process efficiency, system improvements, and supporting business-wide transformation projects. You'll work closely with internal and external stakeholders to optimise technology, streamline processes, and lead change initiatives.
Key Responsibilities
* Lead, develop, and manage a high-performing team (~25 people), setting vision, culture, and structure.
* Oversee full transactional finance operations, including ledger ownership, reconciliations, journal approvals, and period-end close.
* Establish and maintain a strong financial control environment, driving process efficiency and automation.
* Act as the Finance Operations lead for business-wide projects, providing subject-matter expertise.
* Manage risk through enforcing policies on purchasing, expenses, and credit control.
* Ensure compliance with multi-jurisdictional accounting and reporting requirements.
* Oversee utilisation and optimisation of finance systems, supporting continuous improvement.
Skills & Experience Required
* Proven experience leading transactional finance operations and managing teams.
* Strong technical knowledge across AP, AR, credit control, and financial controls.
* Advanced Excel skills; comfortable working with data and systems.
* Experience working with multi-jurisdictional entities and VAT principles.
* Strong stakeholder management and communication skills.
* Hands-on, proactive, and solutions-driven approach.
Desirable:
* Oracle NetSuite experience.
* Qualified Accountant (ACA, ACCA, CIMA or equivalent).
* Background in travel, hospitality, or multi-entity businesses.
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