At Gold Beach Lumber Yard, we're proud to be a cornerstone of our community, helping contractors, DIYers, and homeowners find the right tools, supplies, and expert advice for every project. We prioritize quality service, reliable inventory, and a helpful, knowledgeable team.
We are currently seeking an Assistant Manager for our Harbor store who is hands-on, energetic, and passionate about customer service and team development. This person will help lead the store alongside the Store Manager and ensure that daily operations run smoothly and efficiently.
Key Responsibilities: Leadership & Operations Support the Store Manager in all aspects of store operations and employee supervision
Lead by example with strong customer service and work ethic
Open and close the store as needed, handling cash management, deposits, and store security
Maintain a clean, organized, and safe shopping and working environment
Coordinate with the Store Manager to implement company policies, promotional events, and sales goals
Step into a leadership role in the absence of the Store Manager
Customer Service Greet customers and ensure a positive shopping experience
Handle customer complaints or issues with professionalism and urgency
Provide guidance and knowledge to customers on products, projects, and materials
Train staff to deliver exceptional customer service
Inventory & Merchandising Assist with inventory management, including receiving shipments, stocking shelves, and cycle counts
Monitor inventory levels and help place reorders as necessary
Ensure merchandise is properly displayed, clean, and priced correctly
Organize end caps, promotional displays, and seasonal transitions
Team Management Help recruit, train, and evaluate new team members
Create and manage employee schedules
Motivate staff to meet sales and service goals
Provide feedback, coaching, and performance support to team members
Qualifications: 2+ years of retail experience (hardware or home improvement preferred)
1+ years in a leadership or supervisory role
Strong knowledge of tools, hardware, paint, plumbing, electrical, lawn/garden, or building supplies
Excellent communication, interpersonal, and problem-solving skills
Basic math and computer skills; experience with point-of-sale (POS) and inventory systems is a plus
Ability to lift up to 50 lbs and work on your feet for extended periods
High school diploma or equivalent; additional training or certifications a plus
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