Job Type: Permanent
Work Model: Remote
Reference code: 130401
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Ottawa, ON
Our Purpose
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.
By living our Purpose, we will make an impact that matters.
-Have many careers in one Firm.
-Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
-Learn from deep subject matter experts through mentoring and on the job coaching
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
The SAP Fieldglass Technology Product Manager is a crucial role within our Deloitte Technology Talent Acquisition and Mobility Team, which is responsible for delivering innovative and efficient toolsets. The product manager will work closely with cross-functional teams, including technology, operations, business stakeholders, and vendor management, to ensure the successful deployment and ongoing utilization of SAP Fieldglass solutions. This role plays a pivotal part in aligning SAP Fieldglass capabilities with organizational goals, ensuring that contingent workforce management is optimized for efficiency and compliance.
Core Responsibilities:
Product Strategy and Roadmap:
-Develop and maintain the product strategy and roadmap for SAP Fieldglass, aligning with organizational goals and workforce management strategies.
-Identify and prioritize new features and enhancements based on stakeholder input, market trends, and business needs.
Stakeholder Collaboration:
-Collaborate with key stakeholders, including technology, operations, business stakeholders, and vendor management to gather requirements and feedback.
-Act as the primary point of contact between the Stakeholders and the Technology Solutions Team for SAP Fieldglass-related matters.
Implementation and Configuration:
-Lead the implementation and configuration of SAP Fieldglass solutions, ensuring alignment with business processes and objectives.
-Partner with technology teams to troubleshoot issues and enhance system performance.
Process Optimization:
-Analyze existing contingent workforce management processes and identify opportunities for improvement and automation within SAP Fieldglass.
-Work with cross-functional teams to streamline workflows, reduce inefficiencies, and enhance user experiences.
Training and Support:
-Develop training materials and conduct training sessions for end-users to ensure effective utilization of SAP Fieldglass.
-Provide ongoing support and guidance to users, addressing queries and resolving issues in a timely manner.
Vendor Management:
-Interface with SAP Fieldglass and other third-party vendors to manage product updates, enhancements, and issue resolution.
-Negotiate and manage contracts and service level agreements with vendors.
Data Analysis and Reporting:
-Utilize data analytics to monitor system performance, user engagement, and key metrics related to contingent workforce management.
Compliance and Risk Management:
-Ensure SAP Fieldglass is configured and utilized in compliance with organizational policies and legal requirements.
-Identify and mitigate risks associated with contingent workforce management and technology implementation.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let’s talk about you
Do you possess the following?
-A total of 10-12 years of professional experience in technology product management or a related field.
-At least 5-7 years of direct experience working with SAP Fieldglass, including platform implementation, configuration, and optimization.
-In-depth knowledge of SAP Fieldglass, including its modules, functionalities, and integration capabilities.
-Proven track record of successfully managing the end-to-end lifecycle of SAP Fieldglass products, from strategy to execution.
-Strong project management skills, with the ability to lead complex technology projects and initiatives.
-Experience in managing cross-functional teams and coordinating between various stakeholders to deliver successful product outcomes.
-Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed decisions.
-Experience in utilizing data analytics tools and generating reports to drive strategic insights and improvements.
-Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
-Proven ability to collaborate effectively with cross-functional teams, including technology, operations, procurement, HR, and vendor management.
-Solid understanding of compliance and regulatory requirements related to external workforce management.
-Experience in identifying and mitigating risks associated with technology implementation and external workforce processes.
-Experience in developing training materials and conducting training sessions to ensure effective product utilization.
-Ability to provide ongoing support and guidance to end-users, addressing queries and resolving issues efficiently.
-Experience in managing vendor relationships, including negotiating contracts and service level agreements.
-Ability to work closely with SAP Fieldglass and other third-party vendors to manage product updates and enhancements.
Total Rewards
The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan
, Reconciliation Action Plan and the BlackNorth Initiative
We encourage you to connect with us at accessiblecareersdeloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareersdeloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloi
