Technical Program Manager - eCommerce
Salary: $90k-$100k + 30% incentives
Location: Naperville, IL
Hybrid: 4 days onsite, 1 day remote
Travel: Mostly day travel, some overnight
*We are unable to provide sponsorship for this role*
Qualifications
Bachelor's degree. (Master's degree preferred). 6+ years of experience in program management, preferably in IT services, software implementation, or systems integration. PMP, or similar is a plus. Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration. Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles. Ability to manage complex, multi-phase projects in fast-paced environments. Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify). Familiarity with cloud platforms and DevOps practices. Experience managing cross-functional, geographically dispersed teams. Experience with Agile and Waterfall project management methodologies.
Responsibilities
Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines. Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management. Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication. Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements.
