Contributes to store profitability by:
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-Meeting or exceeding sales and KPI targets for a defined area within the store
-Coordinating team members to provide a leading shopping experience
-Assuming Store Manager responsibilities in the absence of the Store Manager
Responsibilities
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-Monitor and analyze performance data and make any necessary adjustments to drive commercial success within your assigned store area
-Allocate resources and organize processes within your assigned area to drive efficiency and productivity in a variety of situations
-Be a role model for customer service and meeting or exceeding customers’ expectations
-Supervise and coordinate the team to ensure all customers receive an optimal service level at all times
-Lead your team to meet or exceed customer expectations at all times
-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
-Use advanced Category expertise to drive sales and customer loyalty in your assigned area
-Guide and train all team members within your assigned area on Foundational and Seasonal Brand and product knowledge
-Coordinate team members to consistently execute and maintain established Visual Merchandising and In-Store Communication standards in your assigned area
-Manage merchandise delivery processing on the same day it arrives
-Keep an organized stockroom and direct sales floor replenishment to ensure your assigned area’s and/or the entire store’s complete product offer is immediately available and easily accessible to customers on a consistent basis
-Execute all applicable loss prevention procedures
-Maintain a safe and productive shopping and working environment
-Support the recruitment, onboarding and training of store team members
-Coach and motivate individuals within your assigned area to maximize their performance
-Share best practices to drive the overall store team performance
-Complete all applicable training programs and effectively apply the learning on the job
-Seek coaching and learning opportunities to continually improve your performance
Requirements:
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-Minimum 12 months work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling
experience and comprehensive product, retail and industry understanding as well as with first supervisor experience
;
-Intermediate numeracy and literacy and advanced verbal communication skills
